IT Support & Management
With years of combined experience and a highly capable team, you can trust us to manage your IT. We can give you the peace of mind to better focus on what you are best at.
IT Support London
Our ultimate aim at Ingenious is to be far more than a simple IT services provider – we aim to become your technology advisor and business partner.
We have been doing this for long enough to understand that our success is driven by your success and that this is best achieved when we can act as an extension of your company. In partnering with Ingenious you will get:
- An IT team that acts as an internal branch of your business.
- Regular catch-ups. Working with management, we run through your day to day tasks and challenges.
- Quarterly Business & IT Reviews. Here we step back and take a more strategic, long-term look at your IT infrastructure.
IT SUPPORT &
MANAGEMENT
From proactive troubleshooting and software/hardware updates to network maintenance and user assistance, we possess the experience and tools to provide the responsive support and IT management you need.
MANAGED
SECURITY
In recent years, our focus has shifted progressively towards managed security, to the point we are starting to view ourselves as an IT security company first and foremost, with IT support as a necessary and vital complement.
Don't just take our word for it, see what our customers think on Google reviews.
Achieve your business goals with a
strategic Business & IT Review
With every IT Support package at Ingenious, you receive a quarterly Business & IT Review that ensures your business strategically plans to meet objectives and goals.
Every business is unique, as is the Business & IT Review, but the end goal is always the same: saving you time, stress and money.
Collaborating and communicating with you ensures your technology is fit for purpose and can scale and adapt quickly.
What to expect with a Business & IT Review
Company and IT Strategic Review
We review significant initiatives at your business by understanding your goals and ambitions and compiling a scorecard and evaluation report.
Recommendations
An IT scorecard provides recommendations that help you achieve your business and IT goals by overcoming challenges.
Actionable Roadmap
The roadmap provides a visual timeline of recommendations that can assist with budgeting for the future.
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FAQs
I need so much more than break/fix support - can Ingenious help?
How should I choose the right Managed IT Service Provider for my business?
How will I know my IT infrastructure is secure?
Are Managed Service Providers essential or can we manage it ourselves?
How easy is it to switch IT providers?
I need so much more than break/fix support - can Ingenious help?
Absolutely! These days are long gone, and we are so on it. We can do ‘IT Support’ standing on our heads and have been doing this for over 20 years.
You need a company to take away the complexity, hassle and pain of looking after all your technology needs. We are that company!
How should I choose the right Managed IT Service Provider for my business?
When choosing an IT Managed Service Provider (MSP), you must ask what is most important to you and how well that company fits the bill.
Being organised and proactive, ensuring issues are fixed correctly, and applying strategic planning has an invaluable and lasting impact on your business.
An MSP must be able to clearly demonstrate credibility, experience, understanding, and give you peace of mind.
How will I know my IT infrastructure is secure?
IT security has become a game of cat and mouse with cyber criminals in recent years. We ensure we all stay one step ahead.
Our ‘Security Stack’ is extremely comprehensive. Elements of it monitor and report any suspicious activities that could compromise your systems, running 24/7.
We are the lock, bolt, chain, and CCTV all in one secure place.
Are Managed Service Providers essential or can we manage it ourselves?
Given the complexities involved in modern IT for businesses, we see ourselves as essential partners for companies of up to about 200 people.
This doesn’t mean you shouldn’t have your own IT expert as an employee. Many of our existing clients collaborate the daily IT requirements between us and an in-house technician.
How easy is it to switch IT providers?
Very easy. We manage all the change-over processes behind the scenes.
All we require is for you to complete our onboarding question sheet. The more we know about your systems, the better we can serve you.
We invest a significant amount of time documenting your setup and getting our Security Stack and other tools in place. This means we have everything organised and to hand when you need us to react quickly.
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Speak to us to see how we can look after all your business and IT needs
Ingenious Ltd.
Registered in England and Wales: No. 4050242.
Trading Office: Woolwich House, 43 George Street, Croydon, CR0 1LB.
Registered Office: Bluebell Cottage, High Street, Stroud, Glocs, GL6 8DR, UK.
VAT No. 761 3355 38.
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