What clients say about our IT Support and Managed IT Services

Derren did an excellent job of interpreting my patchy description of an IT issue, timely resolving the problem and politely following up to ensure no further problems. This mirrors my past experience with other Ingenious team members. Excellent work!

Derren and everyone at Ingenious are ALWAYS helpful when we call. What I most appreciate about your service is that you understand that your clients do not have the same level of expertise in IT that you do. This is really important because things are explained clearly and slowly in a manner that we can understand, so thank you. 10/10

Ingenious have been our IT Support for as long as I remember. I think I have spoken to most in their support team and the help is always brilliantly consistent. its so nice knowing that when I call for help or submit a call-back request, regardless of who it is, I have 100% confidence that the problem will be fixed. Derren, Raz, Ross, Marcio and Howard thank you from everyone at First Payroll Services. You guys are most certainly more than just an IT company. James.

In less than 2 weeks Ingenious managed to move us over from our previous IT company. It wasn’t easy at all and new issues kept coming up. Howard led the project so well and in such a professional manner considering what he had to deal with. Raz has also been fantastic, always there when we needed him and so helpful. Nothing has been too much trouble for Ingenious. We are all very happy here at Dyno Pest to have an efficient IT support and system in place.

I have worked with Ingenious for 4 years now and have to say they are completely top-notch.

Nothing is too much trouble for Jez and his team, they constantly go over and above the call of duty and have dug me out of a spot or two over the years.

One of the best things about Ingenious is that they don’t talk, what I call, ‘Techno babble’ and explain what they’re doing at every stage meaning that I learn more as I go.

I can honestly say I have learnt as much from Jez as I did the whole time I was in college studying for my MCSA, he is very down to earth and a good guy.

When Ingenious are not digging us out of holes they have helped us plan and implement anti-virus, networking, email, broadband, VPN etc… the list goes on!

Nothing is too much trouble for them and I highly recommend them.

We had a critical incident which resulted in our IT systems crashing on Wednesday morning, impacting all users. This severely impacted on our ability to deliver services to residents. Thanks to Ingenious’ quick action, within four hours we were back up and running at full capacity. As a small organisation without an IT department, this is exactly the service we need in an emergency.

Well done to all involved and thank you for the excellent service.

We continue to use Ingenious on all our projects because they understand our business better than other providers. Flexibility is key to our operation and we are able to rely on Ingenious to suggest the right solution for what are not often straightforward IT needs. We also operate under tight budgets and Ingenious are always open to ways to reduce cost including doing some of the install ourselves, which as a creative non-profit we see as a massive benefit.

Great team, whenever you need assistance they are there to help.

T-Space Architects love Ingenious – they recently assisted us with the move to a VOIP/ PBX phone system. The transition was one I was dreading. Our broadband was moving, as was our main line number – so if it went wrong it could go royally wrong. There was little down time, after the transition there were a couple of minor issues, which they resolved immediately. They liaised with the new service providers, purchased the required equipment and new phones.

I cannot recommend them enough. A great team! Thank you.